Latest Travel Updates & Advisories

Travel updates

Impacted flights

Flights to and from Riyadh (RUH) won’t operate to the below listed destinations through November 30, 2026.

BKK

Bangkok, Thailand

CAI

Cairo, Egypt

DAC

Dhaka, Bangladesh

DXB

Dubai, United Arab Emirates

ISB

Islamabad, Pakistan

JED

Jeddah, Saudi Arabia

KUL

Kuala Lumpur, Malaysia

LHE

Lahore, Pakistan

MAD

Madrid, Spain

MAN

Manchester, United Kingdom

MNL

Manila, Philippines

BOM

Mumbai, India

Connecting flights

All connecting flights on Riyadh Air are canceled until further notice.

Travel Flexibility

Due to operational disruptions outside Riyadh Air's control, some flights may be impacted by delays, cancellations, rerouting, or schedule changes. Riyadh Air is offering temporary travel flexibility for guests booked to travel up to and including 31 January 2027 with the conditions outlined below. If you booked directly with Riyadh Air, you can manage eligible changes through Riyadh Air’s digital channels. If you booked through a travel agent, please contact them directly for rebooking or refund assistance. Please ensure your contact details are up to date so you can receive the latest updates and notifications.

How to book or refund an order?

Find the right support option for you, depending on how you booked your flight.

If you booked through Riyadh Air

Manage eligible changes through our digital channels. Read more information below.

If you booked through a travel agent

Contact the travel agency directly.

Rebooking options

You may rebook free of charge on your preferred available Riyadh Air (RX) flight (subject to availability) for travel up to and including 31 January 2027.

Check your rebooking eligibility

Refund option

If you no longer wish to travel, you may request a full refund if any unused sector in your Order is on or before 31 January 2027, subject to the conditions below:

Check your refund eligibility

Checked baggage recovery

We recognize the inconvenience and uncertainty caused by the disruption at Riyadh Airport on 10 October 2026 and sincerely thank you for your patience while recovery efforts have been underway. Riyadh Air has been working closely with the relevant authorities to secure the release and return of checked baggage that remained at the airport following the disruption.

Baggage recovery request

If you are one of the guests affected by this policy, please fill out our form and choose the "Baggage Recovery" option at the top of the page.

Depending on your location, the following options may be available to you:

Collect your baggage in person in Riyadh

personally or through a nominated representative, from the designated Riyadh Air storage location between 08:00–22:00 daily

Collect your baggage in person from our local representative

personally or through a nominated representative, if you are located in the city area of a destination served by us. Further details on collection formalities and timeframes will be provided to you if this option is applicable based on your location;

Request baggage delivery to your nominated address

if you are outside Riyadh and it is not possible to arrange collection from one of our local representatives.

If your booking was made via a travel agent

contact your travel agent to update your contact details on the order.

Anytime, anywhere 24/7

We are always here to support you

You can reach out to us at any time through our digital support channels, available 24/7 in both English and Arabic:

Sfeer Priority Assist (for Sfeer members)

Request a call back and speak directly with us.