Issued by Aviation Services Company (“Riyadh Air”)

Effective Date: 20 August 2026

Article I — Definitions and Interpretation

In these Terms & Conditions, unless the context otherwise requires, the following capitalized terms have the meanings set out below:

“Campaign” means the Sfeer Millionth promotional campaign described in these Terms & Conditions.
“Campaign Period” means the campaign period set out in Article IV.
“Existing Sfeer Member” or “Existing Member” means an individual who completed Sfeer Membership registration before the commencement of the Campaign Period.
“Founding Member” means an individual who was assigned Founding Membership under the Sfeer program prior to or as a result of the Campaign (the one-millionth Sfeer Member being the final Founding Member).
“Founding Membership” means the membership designation assigned by Riyadh Air to certain Sfeer Members under the Sfeer programme
“New Sfeer Member” means an individual who completes a new Sfeer Membership registration during the Campaign Period.
“Participant” means any New Sfeer Member or Existing Sfeer Member who is eligible to receive a Prize under these Terms & Conditions.
“Prize” means any prize awarded under the Campaign, as described in Article VI.
“Riyadh Air” means Aviation Services Company, a company organized under the laws of the Kingdom of Saudi Arabia.
“Sfeer” means the lifestyle membership and loyalty program operated by Riyadh Air.
“Sfeer Member” means an individual who has completed a valid Sfeer Membership registration and holds an active Sfeer account.
“Sfeer Membership” means membership of the Sfeer program in accordance with the Sfeer Terms and Conditions.
“Sfeer Points” means the loyalty points issued and administered under the Sfeer program.
“Sfeer Terms and Conditions” means the terms and conditions governing membership of, and participation in, the Sfeer program, as amended from time to time, available at https://www.riyadhair.com/en/sfeer-terms-and-conditions .

References to “applicable law” include any statute, regulation, rule, order, or directive applicable in the relevant jurisdiction. References to Articles are to Articles of these Terms & Conditions unless otherwise stated.

Article II — Scope, Application, and Acceptance

These Terms & Conditions apply to all Participants in the Campaign. By registering for Sfeer Membership during the Campaign Period, or by being an Existing Sfeer Member who is eligible for a Founding Member Prize, each Participant acknowledges and accepts these Terms & Conditions in full.

These Terms & Conditions supplement and are to be read together with the Sfeer Terms and Conditions. In the event of any conflict, these Terms & Conditions prevail solely with respect to the Campaign and the award of Prizes, while the Sfeer Terms and Conditions govern membership, account administration, and redemption, in each case subject to applicable law.

There is no purchase or payment required to participate in the Campaign; participation is free of charge.

Article III — Campaign Organizer and Prize Sponsor

Riyadh Air, through its Sfeer program, is the sole organizer, administrator, and operator of the Campaign. Riyadh Air acts as the Prize sponsor and Campaign administrator for the purposes of hosting, validating eligibility linked to Sfeer Membership, and administering the Prizes.

Article IV — Campaign Period

The Campaign Period commences on 20 August 2026 and is scheduled to end at 23:59 AST on 3 September 2026. However, the Campaign will close earlier if the one-millionth Sfeer Member is identified and validated before that time. If the one-millionth Sfeer Member has not been identified and validated by the scheduled end date, Riyadh Air may continue the Campaign, subject to applicable law, but in all cases the Campaign Period will end no later than 23:59 AST on 30 September 2026.

Riyadh Air reserves the right, subject to applicable law, to extend, amend, modify, suspend, or terminate the Campaign or the Campaign Period where required or appropriate for operational, legal, regulatory, technical, security, or fraud-prevention reasons. Any material change will be communicated through official Sfeer channels where reasonably practicable.

Article V — Eligibility

a) General Eligibility
The Campaign is open only to individuals who meet the eligibility requirements for the applicable Prize and whose Sfeer accounts are in good standing. For the purposes of these Terms & Conditions, an account is in good standing where it is active, not suspended, and not flagged for fraud, bot activity, duplicate or multiple account activity, or any other breach of these Terms & Conditions or the Sfeer Terms and Conditions. The Campaign is void where prohibited or restricted by applicable law.

b) Eligibility for the Millionth Member Prize
The Millionth Member Prize is open exclusively to individuals who complete a new, valid Sfeer Membership registration during the Campaign Period and thereby become New Sfeer Members. Existing Sfeer Members are not eligible to receive the Millionth Member Prize.

c) Eligibility for the Founding Member Prizes
The Founding Member Prizes are open exclusively to Existing Sfeer Members who hold Founding Membershipas at the draw date.

d) Ineligibility
The following persons are not eligible to participate in or receive any Prize under the Campaign:
i. employees of Riyadh Air, and its subsidiaries, suppliers, agencies, or advisors involved in the Campaign;
ii. any individuals directly or indirectly involved in Campaign setup or administration;
iii. immediate family members (spouse, parents, children, siblings) of any person in the foregoing categories;
iv. any individual whose Sfeer account is not in good standing.

Article VI — Campaign Prizes

Prize Structure

The Campaign awards three (3) Prizes totaling 1,500,000 Sfeer Points, as follows:

a) Millionth Member Prize: One million (1,000,000) Sfeer Points, awarded to the individual identified by Riyadh Air as the one-millionth valid new Sfeer Membership registration during the Campaign Period, following validation in accordance with Article VII.
b) Founding Member Prize 1: Two hundred and fifty thousand (250,000) Sfeer Points, awarded to one Existing Sfeer Member who holds Founding Membership, Choosing in accordance with Article VII.
c) Founding Member Prize 2: Two hundred and fifty thousand (250,000) Sfeer Points, awarded to one Existing Sfeer Member who holds Founding Membership, Choosing in accordance with Article VII.

Representative Redemption Value

By way of illustration only, and based on current indicative redemption assumptions:
a) 1,000,000 Sfeer Points will equate approximately 120 one-way economy classic redemption tickets, once available later in 2026
These figures are representative estimates only and are subject to availability, route, cabin, and the applicable Sfeer Terms and Conditions. Actual redemption options and value will vary. They do not constitute a guarantee of any specific number of flights or redemption value.

General Prize Conditions

a) Each Prize is non-transferable, non-refundable, and not redeemable for cash.
b) Sfeer Points may not be sold, auctioned, or transferred except as permitted under the Sfeer Terms and Conditions.
c) Each Prize has no cash value and cannot be exchanged for cash or any alternative prize.
d) No substitution of a Prize is permitted except at Riyadh Air’s sole discretion or as required by applicable law.

Taxation

To the extent permitted by applicable law, any taxes, duties, levies, or reporting obligations arising from or relating to a Prize are the sole responsibility of the applicable winner. Riyadh Air reserves the right to withhold, deduct, or report amounts where required by applicable law. A Prize may be treated as taxable in the winner’s jurisdiction, and winners should seek independent tax advice, where appropriate.

Redemption Conditions

The following conditions apply to redemption of Sfeer Points awarded as Prizes, and are subject to the Sfeer Terms and Conditions:

a) Redemption of Sfeer Points for flights is subject to seat availability, reward availability, and any applicable inventory controls at the time of booking.
b) All applicable taxes, fees, and carrier-imposed charges on redemption bookings must be paid by the winner or redeeming Sfeer Member at the time of booking.
c) Sfeer Points cannot be earned on bookings or orders issued using Sfeer Points.
d) Redemption bookings cannot be upgraded to a higher cabin of travel by paying a fare difference.

Article VII — Participation Mechanics and Winner Chosen

How to Participate (Millionth Member Prize)

Participants may access the Campaign through Sfeer registration channels made available during the Campaign Period. Participation in the Campaign requires completing Sfeer Membership registration through the official Sfeer registration journey during the Campaign Period.
Upon successful completion of a new Sfeer Membership registration during the Campaign Period, each eligible membership record will be automatically recorded and validated in Sfeer systems.

Chosen of the Millionth Member Prize Winner

The winner of the Millionth Member Prize will be the individual whose Sfeer Membership record is identified by Riyadh Air as the one-millionth valid new Sfeer Membership registration during the Campaign Period, following validation in accordance with these Terms & Conditions.
For clarity, Sfeer Membership numbers are randomly and algorithmically assigned and are not sequential. The winner will not necessarily hold membership number “1,000,000.”

Chosen of Founding Member Prize Winners

The two winners of the Founding Member Prizes will be Choosing at random from the eligible pool of Existing Sfeer Members who hold Founding Membershipand whose accounts are in good standing as at the draw date, based on Riyadh Air’s official Sfeer Membership records.

Validation

Following identification of a potential winner, the Campaign administrator will:

a) Review and confirm the official Sfeer Membership record and the applicable chosen result;
b) Validate that the identified individual meets the eligibility requirements set out in Article V;
c) Confirm the winner’s compliance with these Terms & Conditions and the Sfeer Terms and Conditions.

Article VIII — Winner Notification and Public Announcement

a) 1. Each potential winner will be contacted directly by Riyadh Air within seven (7) business days after the end of the Campaign Period using the contact details linked to their Sfeer Membership. Riyadh Air is entitled to rely on the contact details linked to the relevant Sfeer Membership account for winner notification.
b) 2. Each Prize will be credited to the validated winner’s Sfeer Membership account only following successful validation and the winner’s timely response in accordance with this Article VIII, subject to Article IX.
c) 3. Riyadh Air may make a public announcement regarding the Campaign winners through official Sfeer and Riyadh Air channels subject to Article XIII.
d) 4. If a potential winner cannot be contacted, does not respond within 24 (twenty-four) hours of Riyadh Air’s notification, is found to be ineligible, fails to satisfy any validation requirement, or is in breach of these Terms & Conditions or the Sfeer Terms and Conditions, Riyadh Air may, subject to applicable law, withhold the Prize, choose an alternative winner, or take any other appropriate action.

Article IX — Sfeer Points Prize Terms

a) Each Prize will be credited as Sfeer Points to the winner’s Sfeer Membership account upon validation.
b) Sfeer Points are subject to the Sfeer Terms and Conditions, including rules relating to validity, redemption, expiry, account status, suspension, cancellation, fraud prevention, and misuse.
c) Although credited upon validation, each Prize will become redeemable only from the planned launch of the applicable redemption product, currently targeted for Q4 2026, subject to network rollout, availability, and the Sfeer Terms and Conditions.
d) Sfeer Points do not have a fixed expiry under the current Sfeer Terms and Conditions but remain subject to those terms, including any future changes to validity or expiry provisions.
e) Riyadh Air may withhold, cancel, or reverse a Prize if the winning membership record is found to be invalid, duplicate, fraudulent, or otherwise in breach of these Terms & Conditions or the Sfeer Terms and Conditions.

Article X — Liability

To the extent permitted by applicable law, Riyadh Air’s total liability to any Participant arising out of or in connection with the Campaign or these Terms & Conditions will not exceed SAR 5,000. Riyadh Air’s total aggregate liability arising out of or in connection with the Campaign or these Terms & Conditions will not exceed SAR 50,000.
To the extent permitted by applicable law, Riyadh Air will not be liable for any indirect, incidental, special, punitive, exemplary, or consequential loss, or for loss of profit, revenue, business, goodwill, opportunity, data, or anticipated savings, arising out of or in connection with the Campaign.
Riyadh Air will not be liable for any delay, interruption, error, omission, loss, damage, or failure to perform any obligation under these Terms & Conditions where caused by circumstances outside Riyadh Air’s reasonable control, including natural disaster, epidemic or pandemic, war, terrorism, civil unrest, government action, labour dispute, utility or network failure, failure of a third-party provider, technical failure, telecommunications or internet failure, or unauthorized access, except to the extent caused by Riyadh Air’s own negligence, wilful misconduct, breach of these Terms & Conditions, or breach of applicable law.
Nothing in these Terms & Conditions excludes or limits any liability, right, or remedy that cannot be excluded or limited under applicable law.

Events Outside Our Control

If an event outside Riyadh Air’s reasonable control materially affects the Campaign, Riyadh Air may extend, suspend, modify, or cancel the Campaign, subject to applicable law, and will provide notice through official Sfeer channels where reasonably practicable.

Article XI — Complaints and Dispute Resolution

Complaints relating to the Campaign should first be directed to Riyadh Air at promotions@riyadhair.com. Riyadh Air will review and respond to complaints within a reasonable time, subject to applicable law. Riyadh Air's decisions regarding eligibility, winner chosen, validation, and the administration of the Campaign shall be final and binding, except in the case of manifest error or where otherwise required by applicable law. Nothing in these Terms & Conditions limits a Participant's right to raise a complaint or pursue any rights available under applicable law.

Article XII — Intellectual Property

All Campaign creative assets, trademarks, logos, and communication materials belong to Riyadh Air and/or its licensors. Unauthorized reproduction or use is strictly prohibited.

Article XIII — Data Protection and Publicity

Data Protection

Riyadh Air will process Participants’ personal data in accordance with applicable data protection law and Riyadh Air’s applicable privacy policy. Personal data may be used for purposes relating to the Campaign, including administration, eligibility verification, winner notification, Prize fulfilment, complaints handling, fraud prevention, and legal compliance. Further information, including how Participants may exercise their privacy rights, is available in Riyadh Air’s privacy policy at https://www.riyadhair.com/en/privacy-policy

Winner Publicity

Subject to applicable law and any required consent, Riyadh Air may request each winner’s permission to use the winner’s name, image, likeness, voice, biographical information, and statements in connection with Campaign publicity. Where consent is required, the winner may decline or withdraw consent without affecting the award of the Prize, except to the extent otherwise permitted by applicable law. Any such publicity will be addressed through a separate notice or consent process.

Article XIV — Campaign Integrity and Anti-Fraud

Participants must not use bots, scripts, automated tools, bulk or fraudulent sign-ups, fake or misleading identities, duplicate or multiple Sfeer accounts, or any other method intended to obtain an unfair advantage or interfere with the Campaign.
Riyadh Air may reject, invalidate, suspend, or disqualify any registration or Participant and may withhold, cancel, or reverse a Prize where it reasonably believes that the registration, account, participation, chosen or Prize award involved fraud, manipulation, abuse, collusion, circumvention, bot activity, duplicate or multiple account activity, technical irregularity, or any breach of these Terms & Conditions or the Sfeer Terms and Conditions. Riyadh Air may require evidence of identity, eligibility, or compliance.

Article XV — General Provisions

Severability

If any provision of these Terms & Conditions is held to be invalid, illegal, or unenforceable in any jurisdiction, that provision will be modified to the minimum extent necessary to make it valid, legal, and enforceable. If it cannot be modified, it will be severed in that jurisdiction, without affecting the validity or enforceability of the remaining provisions or its validity and enforceability in any other jurisdiction.

Entire Agreement

These Terms & Conditions, together with the Sfeer Terms and Conditions and any documents expressly incorporated by reference, constitute the entire agreement relating to the Campaign and supersede prior communications about the Campaign.

Precedence

These Terms & Conditions prevail over the Sfeer Terms and Conditions only to the extent of any conflict relating to the Campaign, eligibility for the Prizes, winner chosen, validation, and award of the Prizes. The Sfeer Terms and Conditions continue to govern Sfeer Membership, account administration, points validity, redemption, suspension, cancellation, fraud prevention, and misuse, except where expressly varied by these Terms & Conditions, in each case subject to applicable law.

Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia.

Sfeer Millionth Campaign

Terms & Conditions